Cancellation Policy
Clear information about our services, continuation approach, responsibilities and customer rights.
Before your order
The service agreement explains what you have chosen, what work is included, when it begins and the applicable cancellation and withdrawal rights.
Before and after work starts
Contact the verified support address in your order confirmation if plans change. Cfana will assess services performed, third-party commitments and any lawful cancellation, withdrawal or refund entitlements.
Alternative routes
If an intake, university or visa decision affects your plans, Cfana will consider available alternatives and continuation support within the agreed service terms.
Your rights
Nothing in this policy excludes mandatory consumer rights or remedies. We will explain any necessary service changes, expenses and next actions in writing.
For service-specific details, review your written agreement and the related policies linked below.